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Privacy Policy

Last modified: November 22, 2024

Hapax, Inc. (“Hapax”) values your privacy

In this Privacy Policy (the “Policy”), we describe the information that we collect about visitors to our website, www.askhapax.ai (the “Site”), through their use of our Site and the services available on our Site. By visiting the Site, or using any of our services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or services, and any dispute over privacy, is subject to this Policy including its applicable limitations on damages and the resolution of disputes.

Information We Collect

We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or services.

Information We Collect Directly From You

The information that we collect from or about you depends on your interaction with our Site and our services. To request additional information related to Hapax, we will collect a business email address; we also may collect your name, the name of the financial institution your work for, your phone number, your address, and/or related information as may be appropriate to validate your identity. You may provide additional information to us, such as contact information and information about how you came to our Site.

How We Use the Information We Collect

We use your information for the following purposes:

  • To provide our Site and services to you, to communicate with you about your use of our Site and services (including via email), to respond to your inquiries, and for other customer service purposes.
  • To better understand how users’ access and use our Site and services, both on an aggregated and individualized basis, in order to improve our Site and services.
  • To respond to user desires and preferences, and for other research and analytical purposes.
  • To tailor the content and information that we may send or display to you, to offer personalized help and instructions, and to otherwise personalize your experiences while using our Site or services.
  • To provide you with news and newsletters, special offers, and promotions, to contact you about products or information we think may interest you, and for other marketing and promotional purposes (as required by law).
How We Share the Information We Collect

We may share your information, including personal information, as follows:

  • Business Transfers

If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer your information to the other company.

  • In Response to Legal Process

We also may disclose your information in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

  • To Protect Us and Others

We also may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person(s), violations of this Policy, or as evidence in litigation in which we are involved.

  • Aggregate and De-Identified Information

We may share aggregate or de-identified information about users with third parties for marketing, advertising, research, or similar purposes.

Our Use of Cookies and Other Tracking Mechanisms

We use cookies to track visitor activity on our Site. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We or our service providers use cookies to track user activities on our Site, such as the pages visited, and time spent on our Site. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Clear GIFs, Pixel Tags and Other Technologies

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We or our service providers may use clear GIFs (a.k.a. web beacons, web bugs, or pixel tags) in connection with our Site to, among other things, track the activities of Site visitors, help manage content, and compile statistics about Site usage. We or our service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third-Party Analytics and Tracking

We or our service providers use automated devices and applications, such as Google Analytics, to evaluate use of our Site. We also may use other analytic means to evaluate our Services. We or our service providers use these tools to help us improve our Site, services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties, and we do not track your activities once you leave our Site.

Our Site may contain links to third-party websites. Any access to and the use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

Security of Personal Information

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Your State Privacy Rights

States have enacted privacy and data protection laws requiring certain disclosures and providing certain privacy rights regarding the personal information we collect, use, disclose, or share. Below is a listing of such disclosures and the state specific privacy rights that you may have. We will not discriminate against you for exercising such rights.

Privacy Rights

If applicable, you may have the following rights regarding your personal information:

  • The right to know and access the personal information we collect, use, disclose, or share;
  • The right to obtain a copy of the personal information in a portable format;
  • The right to correct inaccuracies in the personal information;
  • The right to request deletion of the personal information, subject to exceptions;
  • The right to opt-out of the sharing of the personal information;
  • The right to limit the use or disclosure of sensitive personal information unless otherwise allowed by law;
  • The right to be free from discrimination for exercising the above rights.
Exercising Your Privacy Rights
  • Submitting Requests - To exercise the privacy rights stated above, contact us at: “support@askhapax.ai.
  • Verifying Privacy Requests - Upon receiving a privacy rights request we will verify the request by matching the information provided in the request to the personal information we have.  
  • Appeal Process - If we do not act on or deny your verified or authenticated privacy rights request, you may appeal our decision by submitting an appeal to: “support@askhapax.ai.
International Data Access Rights

To the extent applicable law provides you with the right to review, correct, update, or delete personal information that you previously have provided to us, please contact us using our contact information below should you wish to do so. We will respond to your request consistent with applicable law.

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site, at https://www.askhapax.ai/privacy-policy. If we make any changes to this Policy that materially affect our practices regarding the personal information, we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.

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