Solutions for Financial Services

AI Built with the Controls and Auditability Regulators Require

Hapax is the AI platform financial institutions trust — built from the ground up for regulated environments. Every action is traceable, every workflow requires the approvals your institution defines, and PII is never exposed to the AI model.

Tool Approval Logs
3 events · Live
REQUESTEDDECISIONUSER

Jun 17, 9:14:02 AM

Export Customer Data

Core Banking

Deniedaccount_number
M. Torres

Why Approval Was Required

A field-level policy fired: this call set a field that requires approval.

Matched field:account_number

Denied — responded Jun 17, 9:14:44 AM

Jun 17, 9:08:31 AM

Query Loan Status

Loan Ops

Auto-Approved (Session)session grant
M. Torres

Jun 17, 8:55:17 AM

Update Customer Record

Core Banking

Approvedper call
D. Mercer

Every action traced. Field-level policies enforced — customer data never leaves your institution's control.

"When our examiner asked for a full activity log, we pulled it in minutes. Every action, every approval, every user — it was all there. That used to take us weeks to assemble manually."

— CCO, $1.2B Community Bank

"The approval controls were the reason we got sign-off from our risk committee. AI that requires human authorization at defined points — that's something our board could actually approve."

— CTO, Regional Credit Union

$125B+

in assets managed across Hapax-powered institutions

SOC 2

Type II Certified — the security standard your board and regulators will ask for

Capability Spotlight

Your Team Defines the Rules. Hapax Enforces Them.

Admins configure exactly where human approval is required — per tool, per call, or only when specific fields are touched. Once set, those controls are enforced automatically across every workflow. AI moves forward only when the right person signs off.

Core Banking5 tools configured
Set minimum approval level per tool
Query Account Records
No ApprovalPer SessionPer Call
Generate SAR Report
No ApprovalPer SessionPer Call
Send Customer Communication
No ApprovalPer SessionPer Call
Update Account Record
No ApprovalPer SessionPer Call

Require approval only when these are set

account_idAccount identifier
fieldsField name-value pairs to update
ssn_last4
routing_number
Export Customer Data
No ApprovalPer SessionPer Call

Admin-defined. Users can tighten approval requirements, never weaken them.

Workflow Execution
Loan Review · Live

Customer Data Fields

FieldStored ValueModel Receives
SSN•••–••–4782
Protected
Account No.••••••••4421
Protected
Full NameJames R. Holloway
customer_ref_A4421.name

Execution Log

Workflow triggered

09:42:01

Loan application review · Account #4421

Customer record requested

09:42:01

Resolving customer_ref_A4421 from secure vault

PII fields isolated

09:42:02

SSN, DOB, account number assigned as protected variables

Agent task executed

09:42:02

Model receives customer_ref_A4421 — raw PII never passed

Output returned

09:42:03

Loan summary generated · awaiting approval

PII protected. Sensitive fields never reach the AI model — by architecture, not policy.

Capability Spotlight

Customer Data Stays Protected — By Design, Not Policy.

Hapax is architected so that sensitive customer fields — SSNs, account numbers, personal identifiers — are never passed to the AI model. Every workflow references protected variables instead of raw data, so your customers' information stays secure and your institution stays compliant, automatically.

Built for Your Business

Go deeper by sub-industry

Select your firm type to see examples of what teams like yours have built with Hapax.

Operational Controls Built for How Banks Actually Run

Hapax was built first for community banks and credit unions. Your team wears multiple hats, your systems span multiple cores and point solutions, and your audit exposure grows every year. Hapax agents integrate with your existing stack to automate high-risk workflows — with full traceability, admin-defined approvals, and PII that never leaves your control.

"When our examiner asked for a full activity log, we pulled it in minutes. Every action, every approval, every user — it was all there."

CCO, $1.2B Community Bank

What Teams Build With Hapax

1

KYC and AML Onboarding Screener

Agents run new account applications through KYC and AML checks automatically, flag exceptions for human review, and maintain a full audit trail of every screening decision — so your compliance team works exceptions, not routine queues.

2

ACH and Wire Anomaly Detection

Monitor every ACH and wire transaction for anomalous patterns in real time. Agents flag suspicious activity, route alerts to the right reviewer, and log every decision with full context ready for examiner review.

3

Branch Cash Optimization

Track cash positions across branches, surface variance from targets, and generate replenishment recommendations — with every action logged and attributed to the agent or employee that initiated it.

4

GL to Subledger Reconciliation

Agents run daily general ledger to subledger reconciliations, surface discrepancies with supporting detail, and route exceptions for approval — replacing manual spreadsheet work with a fully auditable, traceable process.

Integrations

Works with the tools your teams already use

SharePoint / OneDrive / Internal Knowledge Bases

Give agents secure access to your institution's policies, procedures, and reference documents — so every workflow runs against your current guidelines, not outdated training data.

Salesforce / HubSpot

Sync client records, opportunities, and service cases bidirectionally. Hapax agents read CRM activity to trigger workflows and write back updates, notes, and task completions automatically.

Microsoft 365 / Google Workspace / Slack

Integrate email, calendars, documents, and team communication. Agents monitor inboxes for client requests, schedule meetings, draft follow-ups, and surface urgent items in real time.

The AI platform built with the auditability and controls your regulators require — and your institution can trust.

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