Financial services professionals are eager to get their hands on AI-powered tools. This technology promises better information sourcing, instant answers to their most pressing questions, and disentanglement of operational inefficiencies. In fact, 47% of bankers surveyed in Hapax’s recent Documentation Dilemma report believe that AI would improve their confidence at work.
2024 was a year of unprecedented AI adoption for financial institutions. As we discovered new use cases for the technology within the financial services industry, banks and credit unions of all sizes no doubt heard a rallying cry: “Get on board, or get left behind.”
Hapax recently commissioned a survey of hundreds of financial services professionals at small to mid-sized institutions across the United States to better understand the document-related challenges they’re currently facing. The findings showed critical levels of documentation overload.
New research commissioned by Hapax, an unprecedented AI for the financial services industry, found that bank employees spend 20% of their workweek searching for and managing documents to ensure adherence to regulatory requirements and internal policies.
Today, Hapax, an unprecedented AI for the financial services industry, announces the enterprise version of its purpose-built generative AI solution and introduces its executive team, officially entering its next phase of company growth.